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AI chatbot agency

Build and maintain chatbots for small businesses in India and the US, paid per project plus monthly upkeep.

Estimated cost

₹8 lakh to ₹17 lakh in year one

Who you sell to

Customers in India and abroad

First version

One person can build it with AI tools

What it is

You set up chatbots for other businesses and charge for the build and for upkeep. A client might want a bot on its website that answers common questions, collects lead details or books appointments, and sometimes on WhatsApp too. You do not need to code. No-code chatbot builders let you load the client's FAQs and website content, set the tone and publish. After launch you read the chats, fix wrong answers and bill a monthly fee for maintenance. Your clients are small and mid-size businesses in India and companies in the US.

The problem it solves

Small businesses lose customers when nobody replies to a website query at 10 pm or a WhatsApp message on a Sunday. They rarely have a developer, or time to learn chatbot tools. Owners want someone to set the bot up, train it on their own information and fix it when it gives a bad answer. You do that for them.

Who it suits

  • Freelancers or agency staff who already sell to small businesses
  • People comfortable running demos for business owners
  • Non-technical founders who like no-code tools

How it makes money

  • One-time project fee of ₹1,00,000 to ₹5,00,000 for Indian clients, depending on complexity
  • Project fee of about $10,000 to $30,000 for US clients
  • Monthly maintenance at ₹5,000 to ₹15,000 per client ($100 to $300 in the US)
  • Consulting and team training sessions

How to test it this month

  1. 1Build one demo bot with a no-code tool for a business type you know, such as a clinic, and record a short video.
  2. 2Message 20 local business owners with the demo link and offer a free pilot bot for their ten top questions, for a testimonial.
  3. 3Show the best pilot owner the questions customers asked and the leads captured, then quote a fixed monthly fee to keep the bot updated.

What to watch out for

Chatbot builders are easy to use, so clients may ask why they should pay you instead of doing it themselves. A bot that gives wrong answers about prices, refunds or health can hurt your client. Chats hold personal details, so data protection rules apply, especially for health or finance clients. Have a lawyer check your contracts.

Costs and prices are estimates from our plan, not results from a real business. Nothing here promises income.

Want the full plan for this idea?

This page is the short version. The 100 Business Ideas PDF has a business plan for this idea and the others on this site, for a one-time ₹499.

See the PDF

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